Public Computers

The Library offers free use of public computers to our patrons.

Photocopy

  • Photocopying is self-service, $.10 per page, black and white only. Double-sided copies $.20 per page.

Fax

  • Fax service is available at the circulation desk for a charge of $1.00 per page. The charge is the same for incoming faxes, which must be picked up the same day the fax is received in the Library. The Library’s fax number is 413-323-0453. Fax service ceases each day 15 minutes before closing.

Computers

  • 5 public internet computers are available on a first-come-first-served basis. A valid library card is required for use and entitles the user to 60 minutes of use per day.
  • Use of the library’s computers is subject to the library’s Internet Use Policy.
  • Please read the policy by clicking open the toggle below.
  • Violation of this agreement will result in loss of computer privileges.

The Clapp Memorial Library provides public access to the internet as part of the Library’s information services. The internet provides access to valuable information resources which may not be available elsewhere and are increasingly required in daily life. The unique, unregulated nature of the internet requires that users exercise judgment regarding information accessible on various internet sites. The Library provides public computers and free wireless internet to help meet the needs of all patrons.

The Library is not responsible for content found online, including information that may be inaccurate, out-of-date, or offensive.  Parents and legal guardians have sole responsibility to monitor their children’s use of Library resources, including internet access. Parents concerned about access issues are encouraged to join their children in using the Library’s internet services.

Safeguards are put in place to protect privacy, however, the Library cannot ensure the privacy or confidentiality of any information sent via the Internet.  Patrons are expected to use Internet resources in a responsible manner, respecting the rights of others.

Unacceptable Use

Computer access may be revoked due to tampering or inappropriate use, including:

  • Using the Internet for illegal purposes
  • Using the Internet in violation of Massachusetts General Law 272, Section 28, Matter harmful to minors, dissemination; possession; defenses
  • Unauthorized duplication of copyright-protected materials in any format
  • Transmission of chain mail, broadcast letters, or junk mail of any type
  • Transmission of threatening, harassing, defamatory, or obscene materials
  • Unlawful access to computer systems and accounts.
  • Damage or alteration of library equipment, software, or security.

Printing

  • Printing is available from all public internet stations at $.10 per page. Payment must be made at the circulation desk before copy jobs are released.
  • We recommend using print preview before sending your print jobs to ensure you are printing what you want.

Free WiFi

Use your wireless-enabled device to gain access to the Internet for web browsing or email.

Email your questions or comments to clapp@cwmars.org.

  • There are no time limits to access. The access is available when the library is open.
  • Illegal or inappropriate use of the Internet is not permitted. Persons displaying inappropriate images in view of others will be asked to leave the Library. (Ask the Reference Librarian for the entire Internet Policy.)
  • The Library’s wireless network is not secure.
  • Information sent from or to your laptop can be captured by anyone else with a wireless device and the appropriate software.
  • The Library cannot assure the safety of your data when you use our wireless Internet access.
Library staff are prohibited from handling or configuring your equipment, due to potential liability.

Click on the Wireless networks detected message in the lower right corner of the desktop. (If this message is not present, right-click the Wireless Network Connection icon in the system tray, and then click View Available Wireless Networks.)

Click LibraryPublicHotspot then click Continue.

Click Connect Anyway to the unsecured network notification message.

From the Control Panel, select Network and Dial-up connections or Network and Internet Connections.

Right-click on Wireless Network Connection or Local Area Connection and click on Properties.

Locate the Internet TCP/IP protocol and open up Properties. If more than one TCP/IP protocol is listed, look for the one associated with your wireless adapter.

Select Obtain an IP address automatically and Obtain DNS server address automatically.

Double click Network on the Control Panel.

Locate the TCP/IP protocol and double click on Properties. If more than one TCP/IP protocol is listed, look for the one associated with your wireless adapter.

Select Obtain an IP address from a DHCP server and click OK.

From the Control Panel, select Internet Options, then click on the Connections tab. If you also have a dial up connection, it should not be set to Always dial my default connection. LAN Settings should be Automatically detect settings. And leave the Proxy server settings blank.

Select Apple Menu, then System Preference, then Network button.

Select TCP/IP tab and configure Using DHCP.

Above the TCP/IP tab, you may need to configure via AirPort or other wireless (WiFi) Ethernet.

Leave Domain Name Servers and Search Domains blank.

Click on the Signal Strength icon ( ) in top right corner and select LibraryPublicHotspot.

Technology Help Policy

Patrons may make appointments for technology help or receive walk-in assistance if the Technology Librarian is available. For complex or involved questions, patrons may schedule a 30-minute appointment with the Technology Librarian. Patrons are limited to three 30 minute appointments per month.

The Technology Librarian cannot perform computer repair tasks, nor can they handle personal or private information.